KEY PERFORMANCE AREAS: RECRUITMENT - Support recruitment: screening CVs, scheduling interviews and conducting references.
- Prepare offer letters and contracts of employment in accordance with instructions and approvals provided by the Human Resources Manager.
- Prepare employment contracts, offer letters, and new employee documentation in accordance with company policies and Human Resources requirements.
- Verify completeness of new starter documentation.
EMPLOYMENT EQUITY - Assist with Employment Equity (EE) tracking, committee coordination, and reporting (EEA2, EEA 4).
PAYROLL - Ensure proper file management and timely submission of payroll to the Human Resources Manager for approval.
- Respond to employee queries related to payroll.
TIME AND ATTENDANCE - Monitor and administer employee time and attendance records.
- Ensure accurate capturing of clocking, attendance, overtime, absenteeism, and leave information.
- Ensure compliance with company attendance policies and working hour regulations.
- Investigate and resolve time and attendance discrepancies and queries and escalate to Human Resources Manager and IT Executive Manager.
- Escalate attendance-related matters to line manager and Human Resources Manager.
- Support payroll processing by ensuring all time and attendance information is accurate and up to date.
LEAVE ADMINISTRATION - Manage leave applications on the SAGE ESS system.
- Review, approve, reject, or escalate leave requests in accordance with company policy.
- Communicate with employees and managers regarding leave balances, approvals, and queries.
DISCIPLINARY & INDUSTRIAL RELATIONS (IR) - Coordinate and arrange disciplinary hearings, including liaising with external chairpersons, in accordance with the Human Resources Manager’s approval and instructions.
- Assist Human Resources Manager with compiling case files.
ONBOARDING & OFFBOARDING - Assist with the onboarding and offboarding processes.
- Process terminations, including UIF, provident fund withdrawals, and final documentation.
- Coordinate employee onboarding and induction processes.
TRAINING AND DEVELOPMENT ADMINISTRATION - Coordinate training sessions, workshops, and employee development programmes.
- Maintain training records and certificates.
- Assist with skills development and training reporting requirements.
- Draft and manage employee training agreements based on approved training requests.
HEALTH AND SAFETY - Assist with submissions of IOD claims and IOD reports.
- Promote and maintain a safe working environment for employees and visitors.
- Participate in health and safety meetings, training, and awareness programmes.
MANAGEMENT SUPPORT - Serve as the HR champion by promoting HR initiatives, policies, procedures, and best practices across the organisation.
- Ensure HR operations and administrative processes are conducted in compliance with legislation and company policies.
- Assist with HR audits, compliance checks, and reporting.
GENERAL ADMINISTRATION - Respond to employee HR-related queries professionally and timeously.
- Draft confirmation of employment letters.
- Manage maternity and paternity leave documentation.
- Maintain and update employee records and personnel files (digital and physical).
- Full administrative support across all HR functions.
- Process provident fund withdrawals and liaise with service providers.
- Record and process disciplinary and IR-related documentation.
- Maintain organised, accurate, and confidential HR filing systems and employee records in accordance with company policies and data protection requirements.
- Support compliance with audits, labour inspections, and statutory reporting.
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